How do I personalize messages to include the recipients first name, last name, or full name?
You can use the following special tokens within a message to personalize the message...
$NAME$- Full name of the contact$FIRST-NAME$- First name of the contact$LAST-NAME$- Last name of the contact$NICK$- Nickname of the contact
Here is a simple example...
Hello, $FIRST-NAME$. Let's reschedule the status report meeting until Monday.Return to FAQ